Invoice Workflow

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An Invoice has various states depending on the action taken on the invoice. 

 

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Invoice Status Description Possible Actions
Pending  When an invoice is unpaid or partially paid, it is in the pending state.
  • Mark as Paid
  • Cancel
  • Mark as Bad Debt
  • Record a Payment
Paid  When the total amount due is received the system will automatically mark the invoice as paid. You can also manually mark the invoice as paid. None
Cancelled Once an invoice is cancelled you can no longer perform any actions on the invoice. 

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Bad Debt If for any reason, your customer has refused to pay you can mark that invoice as a Bad Debt.  None
Overdue Once a pending invoice crosses the due date, it will move to the Overdue state.
  • Mark as Paid
  • Cancel
  • Mark as Bad Debt
  • Record a Payment.