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How do I increase the RAM / CPU cores? admin Tue, 05/10/2016 - 16:32

You can increase or decrease the amount of RAM or CPU cores on your Cloud Hosting Plan by following the steps below.

Step 1: Log in to your control panel. Learn how.

Step 2: Navigate to the Order Information view.

Type the Domain Name of the order in the search field on the homepage, select Order from the drop down and click on Search.

Step 3: Add the required Add-ons

  • Click on Manage Add-ons.

  • Select the required Add-on from the drop-down menu and click on Add.

  • Click on Buy to proceed to pay for the Add-on.

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Server Name Indication admin Tue, 05/10/2016 - 15:39

A dedicated IP is not required for installing an SSL certificate on your Cloud Hosting package since Server Name Indication (SNI) is supported on the servers.

What is Server Name Indication?

Server Name Indication (SNI) support allows you to host multiple SSL certificates for different domains on the same IP address. Users who are on shared servers that support SNI can install their own certificates without a dedicated IP address.

SNI indicates which hostname is being contacted by the browser at the beginning of the 'handshake' process. This allows a server to connect multiple SSL Certificates to one IP address.

I still require a dedicated IP for my hosting, how do I purchase it?

Please contact our Support Team at to have the dedicated IP added to your hosting plan.

How do I install a SSL Certificate on my Cloud Hosting package?

You will need to contact our Support Team at to get the certificate installed for you.

How do I connect to Cloud Hosting via SSH? admin Tue, 05/10/2016 - 15:29

Overview

SSH (Secured Shell) is a secure way to connect and administer Linux servers. With an SSH connection you can securely transfer files to your servers, monitor disk usage, setup a cronjob and perform many more operations.

In order to use SSH you need to:

  1. Enable SSH from your Control Panel
  2. Connect to the Server with a Username, Password and an IP address

Enable SSH

Step 1: Log in to your control panel. Learn how.

Step 2: Navigate to the Order Information view.

Type the Domain Name of the order in the search field on the homepage, select Order from the drop down and click on Search.

Step 3: Enable SSH Access

  • Click on the Shell Access link.

  • Click on Enable Now

Connect to the Server

Windows OS

  • Download any SSH client like WinSCP or PuTTY.
  • Enter your IP address and the port number 2222
  • Log in with your cPanel username and password.

Linux OS

To connect to the server via SSH, run the following command from a terminal:

ssh -p 2222 [email protected]

Replace cpanelusr with your username; and replace ip.add.re.ss with your IP address.

Mac OS

To connect to the server via SSH, run the following command from a terminal:

ssh -p 2222 [email protected]

Replace cpanelusr with your username; and replace ip.add.re.ss with your IP address.

Accessing your Cloud Hosting order admin Tue, 05/10/2016 - 15:25

You can follow the steps below to access your Cloud Hosting order.

Step 1: Log in to your control panel. Learn how.

Step 2: Navigate to the Order Information view.

Type the Domain Name of the order in the search field on the homepage, select Order from the drop down and click on Search.

 

Step 3: Click on the Manage Hosting link to get automatically logged into your cPanel interface.

Cloud Hosting admin Tue, 05/10/2016 - 15:22
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